Positive Growth Awards
11 Jun 2014
Launched in 2013, Positive Growth Awards was developed from the Retailer Engagement Toolkit developed during 2012 to increase retailer engagement around sustainability at store level.
After a study at WestQuay revealed 56% of retailers were interested in running their stores more efficiently, Hammerson created the Positive Growth Toolkit to help retailers improve their sustainability performance.
The 5-tier award scheme recognises achievements across 5 key areas examined by the toolkit: Energy, Water, Waste and Products, People, Positive Growth. The scheme assesses current performance and provides participants with a plan for improvement in key areas. The following WestQuay stores received the first Positive Growth awards in 2013: Build A Bear, Coast, Hotel Chocolat, H.Samuel, Krispy Kreme, Red5, Sunglass Hut, Swatch, and The Body Shop.
In 2014 the Positive Growth Awards will be run at West Quay and Brent Cross. We expect them to be run at all our UK Shopping Centre assets in 2015.
We Love Retail
Retailers across Hammerson’s shopping centre and retail parks portfolio are also recognised in our annual We Love Retail awards which celebrate the best in customer service.
Over 170 million shoppers visit Hammerson schemes in the UK each year and all the nominees for these awards undergo a gruelling mystery shop process to test the customer service within each store. The winners were decided based on a combined score from the mystery shop and the stores’ sales performance.
Since inception, the awards have included a Sustainability Category, under which retailers are assessed against their management approach and achievements under energy and waste.
Our Sustainability Award winner for 2014 was jointly shared by John Lewis at Brent Cross and Fuel Juice Bars at Bullring. Check out Hammerson.com for winners in the other Love Retail Award categories.